About the Client
Our client is a growing managed IT services provider supporting businesses across Europe and North America. They are looking for an IT Support Specialist to deliver first and second-line technical support.
Responsibilities
- Troubleshoot hardware and software issues.
- Configure laptops, desktops, and mobile devices.
- Support Microsoft 365 users.
- Manage user accounts and permissions.
- Monitor IT systems and networks.
- Document technical issues and resolutions.
Requirements
- Experience with Windows operating systems.
- Knowledge of Active Directory and Microsoft 365.
- Excellent troubleshooting skills.
- Strong customer service mindset.
- Relevant IT certifications are a plus.
Benefits
- International projects
- Modern equipment
- Professional certifications
- Flexible working hours